Delving into details

Organisations can benefit from our expertise by choosing KiwiQA for e-commerce testing, encompassing more than a decade. Our e-commerce testing services enable organisations to deliver reliable, user-friendly, and secure online shopping experiences, driving customer satisfaction and business growth.

Delving into details

Usability and User Experience Testing

Usability and user experience testing focus on ensuring that the e-commerce website or application is user-friendly, intuitive, and provides a satisfying experience to customers. Our testers evaluate the website’s design, layout, navigation, and overall user interface.

Performance and Load Testing

Performance and load testing services are crucial for e-commerce applications so they can handle the traffic and still provide a seamless shopping experience. Performance testing identifies bottlenecks and ensures the application can handle the expected user traffic without performance degradation.

Security and Payment Gateway Testing

Security is critical to e-commerce testing. Testers evaluate the application’s security measures, including authentication mechanisms. Payment gateway testing ensures the secure processing of customer payments and verifies the integration with third-party payment providers for seamless transactions.

How KiwiQA makes a difference

We drive lasting change

KiwiQA's e-commerce testing services can make a significant difference in ensuring the quality, functionality, and performance of your e-commerce application. Here are some ways in which KiwiQA's testing approach stands out:

Bringing your platform to life

For your e-commerce application, KiwiQA provides comprehensive testing coverage. All elements of your online store, including functionality, usability, performance, security, compatibility, and integration, are carefully examined by our skilled testers.

KiwiQA has a group of knowledgeable testers with experience in the e-commerce industry. We can deliver focused testing solutions that are catered to your demands because we are familiar with the unique requirements and issues faced by the e-commerce sector.

KiwiQA customises its testing procedures to match your sector, target market, and user experience objectives, whether your e-commerce platform is B2C or B2B. This tailored approach guarantees that the testing is pertinent, efficient, and aligned with your corporate goals.

Our offering

Heaps of options to choose from

Choose KiwiQA if you want safer and smooth API testing for your software. We provide software testing in the following fields:

Automation Testing

It helps the business to expand fast and progress its testing process. We provide you with this facility at ease and give you quality results.

Mobile Testing

Our experts check the functionality of the software by employing both manual and automated testing.

Manual Testing

To provide reliable and long-lasting results, this test is being carried on by our experts at KiwiQA.

Security Testing

Security testing types, like penetration testing, vulnerability scanning, security auditing, etc., are carried out by our professionals to secure your software from malicious codes.

Performance Testing

It is done by us to check the performance of your software. And, also how much load it can withstand can be checked in this testing.

Code Verification

Our experts perform these tests to ensure your code is resilient and error-free.

Why KiwiQA?

We fit just right

If you want to grow your business to a peak level, consider us at KiwiQA for quality testing of your e-commerce website. KiwiQA is a leading E-Commerce Testing Company that will provide you with the best services to make your website secure and convenient.

Expertise as an E-commerce testing company

Expertise as an E-commerce testing company

We are very knowledgeable and adept in e-commerce. We are acquainted with the demands, difficulties, and complexity of e-commerce applications, such as online markets, shopping carts, payment gateways, inventory management programmes, and customer relationship management (CRM) platforms.

Testing across Multiple Platforms and Devices

Testing across Multiple Platforms and Devices

KiwiQA does E-commerce testing on various platforms, including desktop, mobile, and online apps. To provide a consistent user experience, we ensure the e-commerce system works seamlessly across various operating systems, browsers, and devices.

End to end testing

End-to-End Testing

The complete user journey—from product browsing and selection through cart management, payment processing, order tracking, and post-purchase activities—is covered by the end-to-end testing we undertake for e-commerce applications. With this method, we can better see possible bottlenecks, usability problems, and integration problems in the e-commerce ecosystem.

Regulatory Expertise

Regulatory Expertise

With extensive knowledge about adherence and requirements by law, we ensure you meet the compliance across regions. We also keep in mind to align our testing processes accordingly.


Methodologies that work

Our methodologies have been formulated after years of scrutinising, learning and developing. Every step is truly a labour of love. The goal is to leverage AI technologies to enhance the efficiency, accuracy, and coverage of e-commerce testing, ultimately improving the quality and user experience of the e-commerce application.

  • Review the functional and non-functional requirements, including features, user flows, payment integration, shopping cart functionality, search capabilities, user registration, security requirements, and performance expectations.
  • Collaborate with stakeholders, business analysts, and developers to clarify any ambiguities and comprehensively understand the e-commerce application requirements.
  • Identify the critical test scenarios to cover various aspects of the e-commerce application, such as product browsing, adding items to the cart, checkout process, payment processing, order management, user account management, and search functionality.
  • Design test cases that cover both positive and negative scenarios, including boundary conditions, error handling, and security testing.
  • Prioritise the test cases based on criticality and business impact.
  • Validate the functionality, usability, and performance of the application.
  • Test different payment methods and ensure proper integration with third-party payment gateways.
  • Validate the search functionality by testing various search queries and verifying the results.
  • Report any issues, discrepancies, or defects encountered during testing.
  • Assign appropriate severity levels to the identified defects and track them in a defect management system.
  • Collaborate with the development and design teams to investigate and resolve the identified defects.

AI Transformation Road Map

Bringing your platform to life

The AI transformation roadmap emphasises collaboration and knowledge sharing among stakeholders, including testing teams, AI experts, developers, and business analysts. Regularly review and iterate the roadmap based on feedback, technological advancements, and emerging trends in AI for e-commerce testing.


Assessing AI Readiness

Before embarking on an AI transformation journey for e-commerce testing, assessing the organisation’s AI readiness is crucial. This assessment will provide insights into the organisation’s readiness to adopt AI technologies for e-commerce testing.


Data Preparation and Augmentation

High-quality and diverse datasets are essential to leveraging AI in e-commerce testing. We identify and collect relevant data, including user interactions, browsing patterns, purchase history, and system logs.


AI Model Development and Training

Develop AI models tailored to e-commerce testing. Continuously fine-tune and improve the models based on feedback and evaluation metrics. Consider leveraging pre-trained AI models or transfer learning techniques to accelerate the development and training process.


Integration and Deployment

Integrate the trained AI models into the e-commerce testing ecosystem. Develop an infrastructure or framework to incorporate AI capabilities into existing testing processes seamlessly.

Delivering remarkable changes

We deliver outcomes that matter

Partnering with KiwiQA means getting outcomes that help you address your customer's issues and improve your business.

Improved Quality

Improved Quality

KiwiQA’s e-commerce testing services aim to enhance the quality of your e-commerce application. Through our rigorous testing methodologies, we help identify and resolve functional issues, usability concerns, performance bottlenecks, and security vulnerabilities.

Enhanced Functionality

Enhanced Functionality

By thoroughly testing the various functionalities of your e-commerce application, KiwiQA helps ensure that all features work as intended. We verify that product catalogues integrate seamlessly and order processing flows smoothly.

Increased Performance

Increased Performance

KiwiQA’s performance testing expertise can help optimise the performance of your e-commerce application. The result is a faster and more responsive e-commerce website that provides a seamless shopping experience.

Cost saving

Cost saving

Through our end-to-end testing services, we identify and fix issues promptly that have the potential of taking up a big shape in the future and would require additional investments to fix them.

Tools & Technology Intro

Tools & Technology

KiwiQA utilizes advanced testing tools and techniques specifically designed for E-commerce Testing. These tools help in automating the testing process, analysing large volumes of data, detecting anomalies, and ensuring data accuracy and integrity.

Our Blogs

(Re)discover the QA & software testing world with our blogs

Welcome to the testing tales that explore the depths of software quality assurance. Find valuable insights, industry trends, and best practices for professionals and enthusiasts.

Ultimate Guide to System Integration Testing: Strategies and Best Practices
Latest Blog. March 29, 2024

Ultimate Guide to System Integration Testing: Strategies and Best Practices

System integration testing plays a crucial role in the SDLC process. It aims to bridge the gap between the system testing & unit testing. The procedure involves a combination of software modules and testing them as a group. It ensures the function seamlessly together. The testing verifies that all the components are working together and […]

Read More
Dynamics 365 Testing Best Practices: Your Essential Guide
Latest Blog. March 28, 2024

Dynamics 365 Testing Best Practices: Your Essential Guide

Dynamics 365 testing is part of a cloud-based platform that is mainly related to Microsoft business applications. It combines the advantages of relationship management and resource planning. It also helps in other ways, such as Sales, Marketing, Customer Services, Finance, Operation, and other features on a single platform. The use of Dynamic 365 is important […]

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Beyond the Launch – Maintaining Web Application Quality with Ongoing Testing
Latest Blog. February 27, 2024

Beyond the Launch – Maintaining Web Application Quality with Ongoing Testing

Ongoing testing for web application maintenance is crucial for maintaining their functionality, security, and user experience. It ensures that the application performs optimally across various browsers, devices, and operating systems, enhancing user satisfaction and engagement. Moreover, continuous testing aids in detecting and mitigating security vulnerabilities, safeguarding sensitive data, and protecting against cyber threats. By conducting […]

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Top 10 Automated Testing Tools For Web Applications in 2024
Latest Blog. February 19, 2024

Top 10 Automated Testing Tools For Web Applications in 2024

Test automation brings multiple factors into the software development industry. Mastering continuous testing is crucial, but selecting the ideal automation tool for testing is an overwhelming process. Utilizing the ideal automation testing tool is beneficial for verifying the quality of software. In this post, we have mentioned the top 10 significant automated testing tools for […]

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Mobile Responsiveness: Testing Your Web Application on Various Devices
Latest Blog. January 31, 2024

Mobile Responsiveness: Testing Your Web Application on Various Devices

The world of mobile is constantly evolving & smartphones are becoming an integral part of our lives. The user expects applications & websites to run smoothly on any device. Before releasing an application, you must ensure that the application works on every device. This is when Mobile responsive testing comes in! In this blog, we […]

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The Impact of User Experience (UX) Testing in Web Applications
Latest Blog. January 11, 2024

The Impact of User Experience (UX) Testing in Web Applications

In the modern era of technology, every enterprise needs to establish a robust digital footprint for industrial success. With the intervention of IT tools & technologies, it is not enough to have a website. Businesses must concentrate on developing websites & applications that must be user-friendly, visually appealing & offer seamless user experience. Testing user […]

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Our Clients

Admired clients who’re enjoying the (re)action of our full-fledged services

We bring positive impact for our clients by fixing defects and optimizing the performance to enhance their big and small software testing endeavors.

alquemie group
mango apps
Jax Tyres
Match Book
Muthoot Finance
Praxis Labs
Wholesale Helper
Wilson Parking
Boom Bet
Code Clouds
Durian Pay


The words of our clients (re)commend our services, always

We’re a customer-centric organization, and the words of our customers speak volumes about our QA and software testing capabilities.

John Tooth - CTO

We recently worked with KiwiQA team on a project to perform Load Testing and Security Testing on our environment to get an understanding of our exposure and our system limitations. We ran this as two separate projects and both project leads ran very effectively. We got the outcomes we needed and there was clear communication and flexibility throughout the program. I would recommend KiwiQA team for testing services

Nikhil Goenka - Co-founder

Niranjan & the Kiwi QA team have been excellent. They have a high quality team who has demonstrated great ownership, hustle and have maintained a high quality bar that's akin to the top tech cos. such as Flipkart etc. Would highly recommend Kiwi QA

Natalie Fong - Chief Operating Officer

Finding a good and trustworthy QA service is not easy. I didn’t have any recommendations and searching online gave me thousands of QA service companies. KiwiQA caught my immediate attention as their website explained their QA services in a "healthy" way. So, I contacted Niranjan through LinkedIn. Niranjan gave me the requisite information along with a complete quotation within a few hours after the virtual discussion. We started the partnership in June 2022. In these few months, we are happy with the working attitude, and professionalism of the QA team. We will definitely continue working with them to ensure our platform Wesurance 360 and all new features would be delivered successfully. Thank you, Niranjan for your support!

Mirko Siegel - Chief Technical Officer

KiwiQA has been providing advanced software solution testing services to Genix Ventures Pty Ltd for several years. The services included functional testing as well as load testing and test automation. We were very happy with KiwiQA's services and we can strongly recommend KiwiQA to other companies!

Scott Hunley - Devops Manager

We use KiwiQA for our large custom projects. One of our custom sites their normal flow of automation testing was not going to work. They quickly found and implemented a solution. KiwiQA is very detail oriented and has great communication. They are a pleasure to work with.

Ken Murai - Founder and CEO

We have been working with KiwiQA for several years and really come to rely upon them. They have a terrific team of people, and I rely on them to do a thorough job.

Rebecca VanZutphen - Founder

It was a pleasure to work with Niranjan and his team of dedicated and comprehensive testers. Looking forward to our next engagement with the KiwiQA team, and having Niranjan oversee another successful project for us. A great experience full of support and passion to deliver a great service. Thanks Niranjan!

Apurva Patil - Quality Assurance - Team Leader

Thank you for your all support to the projects in ITFAQ! Really appreciated

Enrico Mareth - Team Lead QA

We used KiwiQA for a security audit of one of our web platforms. It was a very good cooperation and with the excellent reporting and risk assessment we were able to effectively fix existing vulnerabilities.

Eran Kinsbruner - Chief Evangelist, Author

Great service, high skills, responsiveness and delivery on time of software projects

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CRN: 22318-Q15-001