Delving into details

Organisations can benefit from our expertise by choosing KiwiQA for e-commerce testing, encompassing more than a decade. Our e-commerce testing services enable organisations to deliver reliable, user-friendly, and secure online shopping experiences, driving customer satisfaction and business growth.

Delving into details

Usability and User Experience Testing

Usability and user experience testing focus on ensuring that the e-commerce website or application is user-friendly, intuitive, and provides a satisfying experience to customers. Our testers evaluate the website’s design, layout, navigation, and overall user interface.

Performance and Load Testing

Performance and load testing services are crucial for e-commerce applications so they can handle the traffic and still provide a seamless shopping experience. Performance testing identifies bottlenecks and ensures the application can handle the expected user traffic without performance degradation.

Security and Payment Gateway Testing

Security is critical to e-commerce testing. Testers evaluate the application’s security measures, including authentication mechanisms. Payment gateway testing ensures the secure processing of customer payments and verifies the integration with third-party payment providers for seamless transactions.

How KiwiQA makes a difference

We drive lasting change

KiwiQA's e-commerce testing services can make a significant difference in ensuring the quality, functionality, and performance of your e-commerce application. Here are some ways in which KiwiQA's testing approach stands out:

Bringing your platform to life

For your e-commerce application, KiwiQA provides comprehensive testing coverage. All elements of your online store, including functionality, usability, performance, security, compatibility, and integration, are carefully examined by our skilled testers.

KiwiQA has a group of knowledgeable testers with experience in the e-commerce industry. We can deliver focused testing solutions that are catered to your demands because we are familiar with the unique requirements and issues faced by the e-commerce sector.

KiwiQA customises its testing procedures to match your sector, target market, and user experience objectives, whether your e-commerce platform is B2C or B2B. This tailored approach guarantees that the testing is pertinent, efficient, and aligned with your corporate goals.

Our offering

Heaps of options to choose from

Choose KiwiQA if you want safer and smooth API testing for your software. We provide software testing in the following fields:

Automation Testing

It helps the business to expand fast and progress its testing process. We provide you with this facility at ease and give you quality results.

Mobile Testing

Our experts check the functionality of the software by employing both manual and automated testing.

Manual Testing

To provide reliable and long-lasting results, this test is being carried on by our experts at KiwiQA.

Security Testing

Security testing types, like penetration testing, vulnerability scanning, security auditing, etc., are carried out by our professionals to secure your software from malicious codes.

Performance Testing

It is done by us to check the performance of your software. And, also how much load it can withstand can be checked in this testing.

Code Verification

Our experts perform these tests to ensure your code is resilient and error-free.

Why KiwiQA?

We fit just right

If you want to grow your business to a peak level, consider us at KiwiQA for quality testing of your e-commerce website. KiwiQA is a leading E-Commerce Testing Company that will provide you with the best services to make your website secure and convenient.

Expertise as an E-commerce testing company

Expertise as an E-commerce testing company

We are very knowledgeable and adept in e-commerce. We are acquainted with the demands, difficulties, and complexity of e-commerce applications, such as online markets, shopping carts, payment gateways, inventory management programmes, and customer relationship management (CRM) platforms.

Testing across Multiple Platforms and Devices

Testing across Multiple Platforms and Devices

KiwiQA does E-commerce testing on various platforms, including desktop, mobile, and online apps. To provide a consistent user experience, we ensure the e-commerce system works seamlessly across various operating systems, browsers, and devices.

End to end testing

End-to-End Testing

The complete user journey—from product browsing and selection through cart management, payment processing, order tracking, and post-purchase activities—is covered by the end-to-end testing we undertake for e-commerce applications. With this method, we can better see possible bottlenecks, usability problems, and integration problems in the e-commerce ecosystem.

Regulatory Expertise

Regulatory Expertise

With extensive knowledge about adherence and requirements by law, we ensure you meet the compliance across regions. We also keep in mind to align our testing processes accordingly.


Methodologies that work

Our methodologies have been formulated after years of scrutinising, learning and developing. Every step is truly a labour of love. The goal is to leverage AI technologies to enhance the efficiency, accuracy, and coverage of e-commerce testing, ultimately improving the quality and user experience of the e-commerce application.

  • Review the functional and non-functional requirements, including features, user flows, payment integration, shopping cart functionality, search capabilities, user registration, security requirements, and performance expectations.
  • Collaborate with stakeholders, business analysts, and developers to clarify any ambiguities and comprehensively understand the e-commerce application requirements.
  • Identify the critical test scenarios to cover various aspects of the e-commerce application, such as product browsing, adding items to the cart, checkout process, payment processing, order management, user account management, and search functionality.
  • Design test cases that cover both positive and negative scenarios, including boundary conditions, error handling, and security testing.
  • Prioritise the test cases based on criticality and business impact.
  • Validate the functionality, usability, and performance of the application.
  • Test different payment methods and ensure proper integration with third-party payment gateways.
  • Validate the search functionality by testing various search queries and verifying the results.
  • Report any issues, discrepancies, or defects encountered during testing.
  • Assign appropriate severity levels to the identified defects and track them in a defect management system.
  • Collaborate with the development and design teams to investigate and resolve the identified defects.

AI Transformation Road Map

Bringing your platform to life

The AI transformation roadmap emphasises collaboration and knowledge sharing among stakeholders, including testing teams, AI experts, developers, and business analysts. Regularly review and iterate the roadmap based on feedback, technological advancements, and emerging trends in AI for e-commerce testing.


Assessing AI Readiness

Before embarking on an AI transformation journey for e-commerce testing, assessing the organisation’s AI readiness is crucial. This assessment will provide insights into the organisation’s readiness to adopt AI technologies for e-commerce testing.


Data Preparation and Augmentation

High-quality and diverse datasets are essential to leveraging AI in e-commerce testing. We identify and collect relevant data, including user interactions, browsing patterns, purchase history, and system logs.


AI Model Development and Training

Develop AI models tailored to e-commerce testing. Continuously fine-tune and improve the models based on feedback and evaluation metrics. Consider leveraging pre-trained AI models or transfer learning techniques to accelerate the development and training process.


Integration and Deployment

Integrate the trained AI models into the e-commerce testing ecosystem. Develop an infrastructure or framework to incorporate AI capabilities into existing testing processes seamlessly.

Delivering remarkable changes

We deliver outcomes that matter

Partnering with KiwiQA means getting outcomes that help you address your customer's issues and improve your business.

Improved Quality

Improved Quality

KiwiQA’s e-commerce testing services aim to enhance the quality of your e-commerce application. Through our rigorous testing methodologies, we help identify and resolve functional issues, usability concerns, performance bottlenecks, and security vulnerabilities.

Enhanced Functionality

Enhanced Functionality

By thoroughly testing the various functionalities of your e-commerce application, KiwiQA helps ensure that all features work as intended. We verify that product catalogues integrate seamlessly and order processing flows smoothly.

Increased Performance

Increased Performance

KiwiQA’s performance testing expertise can help optimise the performance of your e-commerce application. The result is a faster and more responsive e-commerce website that provides a seamless shopping experience.

Cost saving

Cost saving

Through our end-to-end testing services, we identify and fix issues promptly that have the potential of taking up a big shape in the future and would require additional investments to fix them.

Tools & Technology Intro

Tools & Technology

KiwiQA utilizes advanced testing tools and techniques specifically designed for E-commerce Testing. These tools help in automating the testing process, analysing large volumes of data, detecting anomalies, and ensuring data accuracy and integrity.

Our Blogs

(Re)discover the QA & software testing world with our blogs

Welcome to the testing tales that explore the depths of software quality assurance. Find valuable insights, industry trends, and best practices for professionals and enthusiasts.

Advanced Solutions For Web Application Testing Challenges
Latest Blog. November 24, 2023

Advanced Solutions For Web Application Testing Challenges

In today’s scenario, when we are using many web applications in our everyday lives, it is important to ensure the accuracy and performance of web applications. The web applications should be tested thoroughly to ensure that they work well across all platforms and through different scenarios. Web application testing is as necessary for a brand […]

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Web Application Testing Types: Ensuring Quality and Performance
Latest Blog. November 2, 2023

Web Application Testing Types: Ensuring Quality and Performance

Testing Web applications is the crucial step in the lifecycle of software development that ensures the product delivery offers an optimal user experience. The world is continuously becoming more digitally oriented with the invention of software applications. Web application is the specialized area that mostly focuses on ensuring the security, usability, and functionality of any […]

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Flawless Web Application Security Testing Checklist in 2023
Latest Blog. October 9, 2023

Flawless Web Application Security Testing Checklist in 2023

Web app testing is an evident approach for ensuring that the quality of your brand platform meets your performance expectations. While executing the web application testing services, the professionals will assess the functionality of the site against various use cases or factors to ensure there are no bugs or errors in it. For businesses, having […]

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Top 10 Best Testing Tools for Web Applications in 2023
Latest Blog. October 4, 2023

Top 10 Best Testing Tools for Web Applications in 2023

Web applications are very popular these days because of the ease of use and development they offer. The web applications can be used without download, which is an easy way of accessing its features for the user. Today, web applications are used for different reasons and purposes. The biggest step to take before deployment of […]

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A Guide To Backward Compatibility Testing In Software Testing
Latest Blog. August 14, 2023

A Guide To Backward Compatibility Testing In Software Testing

Unlocking the potential of innovation often involves upgrading software systems to incorporate new features, enhanced functionalities, and cutting-edge technologies. However, in the fast-paced world of software development, it’s crucial to ensure that these advancements don’t come at the cost of alienating existing users. That’s where backward compatibility testing steps in as a guardian of seamless […]

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How Startups Can Leverage Crowdsourced Testing
Latest Blog. July 25, 2023

How Startups Can Leverage Crowdsourced Testing

There are a lot of things that are going on in startups, particularly those that are in the early-stages and growth stages. Founders along with the key members of the startup are juggling between tasks related to product management, product positioning, product marketing, investor meetings, and much more. These views will resonate with every individual […]

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Our Clients

Admired clients who’re enjoying the (re)action of our full-fledged services

We bring positive impact for our clients by fixing defects and optimizing the performance to enhance their big and small software testing endeavors.

Jax Tyres
Match Book
Muthoot Finance
Praxis Labs
Wholesale Helper
Wilson Parking
Boom Bet
Code Clouds
Durian Pay


The words of our clients (re)commend our services, always

We’re a customer-centric organization, and the words of our customers speak volumes about our QA and software testing capabilities.

John Tooth - CTO

We recently worked with KiwiQA team on a project to perform Load Testing and Security Testing on our environment to get an understanding of our exposure and our system limitations. We ran this as two separate projects and both project leads ran very effectively. We got the outcomes we needed and there was clear communication and flexibility throughout the program. I would recommend KiwiQA team for testing services

Nikhil Goenka - Co-founder

Niranjan & the Kiwi QA team have been excellent. They have a high quality team who has demonstrated great ownership, hustle and have maintained a high quality bar that's akin to the top tech cos. such as Flipkart etc. Would highly recommend Kiwi QA

Natalie Fong - Chief Operating Officer

Finding a good and trustworthy QA service is not easy. I didn’t have any recommendations and searching online gave me thousands of QA service companies. KiwiQA caught my immediate attention as their website explained their QA services in a "healthy" way. So, I contacted Niranjan through LinkedIn. Niranjan gave me the requisite information along with a complete quotation within a few hours after the virtual discussion. We started the partnership in June 2022. In these few months, we are happy with the working attitude, and professionalism of the QA team. We will definitely continue working with them to ensure our platform Wesurance 360 and all new features would be delivered successfully. Thank you, Niranjan for your support!

Mirko Siegel - Chief Technical Officer

KiwiQA has been providing advanced software solution testing services to Genix Ventures Pty Ltd for several years. The services included functional testing as well as load testing and test automation. We were very happy with KiwiQA's services and we can strongly recommend KiwiQA to other companies!

Scott Hunley - Devops Manager

We use KiwiQA for our large custom projects. One of our custom sites their normal flow of automation testing was not going to work. They quickly found and implemented a solution. KiwiQA is very detail oriented and has great communication. They are a pleasure to work with.

Ken Murai - Founder and CEO

We have been working with KiwiQA for several years and really come to rely upon them. They have a terrific team of people, and I rely on them to do a thorough job.

Rebecca VanZutphen - Founder

It was a pleasure to work with Niranjan and his team of dedicated and comprehensive testers. Looking forward to our next engagement with the KiwiQA team, and having Niranjan oversee another successful project for us. A great experience full of support and passion to deliver a great service. Thanks Niranjan!

Apurva Patil - Quality Assurance - Team Leader

Thank you for your all support to the projects in ITFAQ! Really appreciated

Enrico Mareth - Team Lead QA

We used KiwiQA for a security audit of one of our web platforms. It was a very good cooperation and with the excellent reporting and risk assessment we were able to effectively fix existing vulnerabilities.

Eran Kinsbruner - Chief Evangelist, Author

Great service, high skills, responsiveness and delivery on time of software projects

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